Role Ambiguity, Role Conflict Dan Role Overload Sebagai Prediktor Cyberloafing Behavior
DOI:
https://doi.org/10.51903/e-bisnis.v16i1.1131Keywords:
role ambiguity, role conflict and role overload, cyberloafing behavior.Abstract
Cyberloafing behavior is a form of withdrawal deviance in the workplace which is increasingly surfacing along with technological developments. Cyberloafing behavior not only has a positive impact but also has a negative impact on the company. To maximize the positive impact and minimize the negative impact, this research has an urgency to examine predictors that can explain the occurrence of cyberloafing behavior. The study was conducted using employees from various companies in various industries as research samples. The results of this study indicate that cyberloafing behavior is explained by role ambiguity, role conflict and role overload.
References
[1] Anugrah, A.P., Margaretha, M. (2013), Regulasi Diri Mempengaruhi Perilaku Cyberloafing Yang Dimoderasi Oleh Berbagai Karakteristik Individual Mahasiswa Universitas Kristen Maranatha. Seminar Nasional dan Call For Paper, 28 (4).
[2] Blanchard, A.L dan C.A Henle (2008). Correlates of Different Forms of Cyberloafing: the Role of Norms and External Locus of Control. Computers in Human Behavior, 24, 1067-1084
[3] Eatough, Erin M., Chu-Hsiang Chang, Stephanie A Miloslavic & Russell E Johnson (2011). Relationships of Role Stressors With Organizational Citizenship Behavior: A Meta-Analysis. Journal of Applied Psychology, 96 (3), 619-632.
[4] Erika, Tri Santi (2018). Cyberloafing Ditinjau dari Role Ambiguity pada Karyawan PT Furnilux Indonesia SEI Rampah. Psikologi Prima, 1 (2), 64-74.
[5] French, J.R.Pand Caplan, P.D. (1973).Organisational Stress and Individual Strain.Amacon :New York
[6] Garrett, R. K., James N., & Danziger. (2008). Disaffection or Expected Outcomes: Understanding Personal Internet use During Work. Journal of Computer-Mediated Communication, 13, 937–958.
[7] Hardiani, w. A. Ayu, Rahardja, e., & Yuniawan, A (2018). Effect of role conflict and role overload to burnout and its impact on cyberloafing (study on pt pln (persero) pusat manajemen konstruksi), Jurnal bisnis strategi, 26(2): 89.
[8] Haydee and Raymund B. Gemora (2016). Causes and effects of stress among faculty members in a state university, Asia Pacific Journal of Multidisciplinary Research, 4 (1):18 27
[9] Henle, C. A., & A.L Blanchard (2008). The Interaction of Work Stressor and Organizational Sanction on Cyberloafing. Journal of Managerial Issues, 20, 383-400
[10] Herdiati, M. F., Sujoso, P., & Hartanti, R. I. (2015). Pengaruh Stresor Kerja dan Persepsi Sanksi Organisasi terhadap Perilaku Cyberloafing di Universitas Jember (The Impact of Work Stressors and Organizational Sanctions Perception on Cyberloafing Behavior in Jember University). Pustaka Kesehatan, 3(1), 179–185.
[11] Lim, V.K.G (2002). The IT Way of Loafing on the Job: Cyberloafing, Neutralizing and Organizational Justice. Journal of organizational Behavior, 23, 675-694.
[12] Lim, V. K., & Chen, D. J. (2012). Cyberloafing at workplace: gain or drain on work?. Behavior & Information Technology. 31(4), 343-353.
[13] Lina (2018), Pengaruh role stressor terhadap burnout dan perbedaan burnout berdasarkan bender: studi empiris pada mahasiswa, Jurnal Akuntansi Maranatha,?(1): 62-71
[14] Lonteng, Ekaristis., Paulus Kindangen & Ferdinand Tumewu (2019). Analysis of Role Conflict and Role Ambiguity Towards Cyberloafing at PT Bank Sulutgo Manado. Jurnal EMBA, 7 (4), 5973-5982.
[15] Rizzo, J., R. House & S. Lirtzman (1970). Role Conflict and Ambiguity in Complex Organization. Administrative Science Quarterly, 15, 150-163.
[16] Rovithis, Michael., Manolis Linardakis, Anastasios Merkouris, Elisabeth Patikari, Maria Vassikali & Anastas Philalithis (2017). Organizational culture among levels of health care services in Crete (Greece). Applied Nursing Research, 36, 9-18.
[17] Runing, Hunik Sri & Malik Cahyadin (2012). The Moderation Effect of Commitment to Supervisor and Internet Expertise on Work Stressor and Employee Cyberloafing: The Study on Employee of Local Government of Surakarta. Journal of Indonesian Economy and Business, 27 (2), 271-284.
[18] Sawitri, Hunik Sri Runing (2012). Role of Internet Experience in Moderating Influence of Work Stressor on Cyberloafing. Procedia - Social and Behavioral Sciences, 57, 320 – 324.
[19] Schmidt, S., Roesler, U., Kusserow, T., & Rau, R (2012). Uncertainty in the workplace: examining role ambiguity and role conflict, and their link to depression—a metaanalysis, European Journal of Work and Organizational Psychology, 23(1), 91– 106.
[20] Sijabat, Rauly (2021). Comparative Study of Cyberloafing Outcomes in Male and Female Employees. Management Analysis Journal, 10 (2), 186-197.
[21] Varghese, Lebena & Larissa K Barber (2017). A preliminary study exploring moderating effects of role stressors on the relationship between Big Five personality traits and workplace cyberloafing. Journal of Psychosocial Research on Cyberspace, 11 (4).
[22] Vitak, J, Crouse,J, & LaRose, R. (2011). PersonalInternet useat work: Understanding cyberslacking.Computers in Human Behavior. 27, 1751–1759.
[2] Blanchard, A.L dan C.A Henle (2008). Correlates of Different Forms of Cyberloafing: the Role of Norms and External Locus of Control. Computers in Human Behavior, 24, 1067-1084
[3] Eatough, Erin M., Chu-Hsiang Chang, Stephanie A Miloslavic & Russell E Johnson (2011). Relationships of Role Stressors With Organizational Citizenship Behavior: A Meta-Analysis. Journal of Applied Psychology, 96 (3), 619-632.
[4] Erika, Tri Santi (2018). Cyberloafing Ditinjau dari Role Ambiguity pada Karyawan PT Furnilux Indonesia SEI Rampah. Psikologi Prima, 1 (2), 64-74.
[5] French, J.R.Pand Caplan, P.D. (1973).Organisational Stress and Individual Strain.Amacon :New York
[6] Garrett, R. K., James N., & Danziger. (2008). Disaffection or Expected Outcomes: Understanding Personal Internet use During Work. Journal of Computer-Mediated Communication, 13, 937–958.
[7] Hardiani, w. A. Ayu, Rahardja, e., & Yuniawan, A (2018). Effect of role conflict and role overload to burnout and its impact on cyberloafing (study on pt pln (persero) pusat manajemen konstruksi), Jurnal bisnis strategi, 26(2): 89.
[8] Haydee and Raymund B. Gemora (2016). Causes and effects of stress among faculty members in a state university, Asia Pacific Journal of Multidisciplinary Research, 4 (1):18 27
[9] Henle, C. A., & A.L Blanchard (2008). The Interaction of Work Stressor and Organizational Sanction on Cyberloafing. Journal of Managerial Issues, 20, 383-400
[10] Herdiati, M. F., Sujoso, P., & Hartanti, R. I. (2015). Pengaruh Stresor Kerja dan Persepsi Sanksi Organisasi terhadap Perilaku Cyberloafing di Universitas Jember (The Impact of Work Stressors and Organizational Sanctions Perception on Cyberloafing Behavior in Jember University). Pustaka Kesehatan, 3(1), 179–185.
[11] Lim, V.K.G (2002). The IT Way of Loafing on the Job: Cyberloafing, Neutralizing and Organizational Justice. Journal of organizational Behavior, 23, 675-694.
[12] Lim, V. K., & Chen, D. J. (2012). Cyberloafing at workplace: gain or drain on work?. Behavior & Information Technology. 31(4), 343-353.
[13] Lina (2018), Pengaruh role stressor terhadap burnout dan perbedaan burnout berdasarkan bender: studi empiris pada mahasiswa, Jurnal Akuntansi Maranatha,?(1): 62-71
[14] Lonteng, Ekaristis., Paulus Kindangen & Ferdinand Tumewu (2019). Analysis of Role Conflict and Role Ambiguity Towards Cyberloafing at PT Bank Sulutgo Manado. Jurnal EMBA, 7 (4), 5973-5982.
[15] Rizzo, J., R. House & S. Lirtzman (1970). Role Conflict and Ambiguity in Complex Organization. Administrative Science Quarterly, 15, 150-163.
[16] Rovithis, Michael., Manolis Linardakis, Anastasios Merkouris, Elisabeth Patikari, Maria Vassikali & Anastas Philalithis (2017). Organizational culture among levels of health care services in Crete (Greece). Applied Nursing Research, 36, 9-18.
[17] Runing, Hunik Sri & Malik Cahyadin (2012). The Moderation Effect of Commitment to Supervisor and Internet Expertise on Work Stressor and Employee Cyberloafing: The Study on Employee of Local Government of Surakarta. Journal of Indonesian Economy and Business, 27 (2), 271-284.
[18] Sawitri, Hunik Sri Runing (2012). Role of Internet Experience in Moderating Influence of Work Stressor on Cyberloafing. Procedia - Social and Behavioral Sciences, 57, 320 – 324.
[19] Schmidt, S., Roesler, U., Kusserow, T., & Rau, R (2012). Uncertainty in the workplace: examining role ambiguity and role conflict, and their link to depression—a metaanalysis, European Journal of Work and Organizational Psychology, 23(1), 91– 106.
[20] Sijabat, Rauly (2021). Comparative Study of Cyberloafing Outcomes in Male and Female Employees. Management Analysis Journal, 10 (2), 186-197.
[21] Varghese, Lebena & Larissa K Barber (2017). A preliminary study exploring moderating effects of role stressors on the relationship between Big Five personality traits and workplace cyberloafing. Journal of Psychosocial Research on Cyberspace, 11 (4).
[22] Vitak, J, Crouse,J, & LaRose, R. (2011). PersonalInternet useat work: Understanding cyberslacking.Computers in Human Behavior. 27, 1751–1759.
Downloads
Published
2023-05-22
How to Cite
Sih Darmi Astuti, Tito Aditya Perdana, Almira Santi Samasta, & Rauly Sijabat. (2023). Role Ambiguity, Role Conflict Dan Role Overload Sebagai Prediktor Cyberloafing Behavior. E-Bisnis : Jurnal Ilmiah Ekonomi Dan Bisnis, 16(1), 99–109. https://doi.org/10.51903/e-bisnis.v16i1.1131
Issue
Section
Articles
