Juridical Review of the Settlement of Breach of Contract Cases in Online Sale and Purchase Agreements Based on Civil Law in Indonesia

Authors

  • Athiyah Salwa Universitas Sains dan Teknologi Komputer, Semarang, Indonesia
  • Poppy Fitrijanti Soeparan Universitas Sains dan Teknologi Komputer, Semarang, Indonesia

DOI:

https://doi.org/10.51903/4rr5jr25

Keywords:

Breach of Contract, Online Sale and Purchase, Civil Law, Dispute Resolution, Electronic Transactions

Abstract

The rapid development of information technology has significantly increased online buying and selling transactions in Indonesia, which has also led to various legal issues, particularly breaches of contract between sellers and buyers. The digital nature of these transactions, involving electronic systems and third parties such as marketplace platforms, creates additional complexity in dispute resolution. This study aims to analyze the legal regulation of breach of contract in online sale and purchase agreements based on Indonesian civil law, examine the mechanisms used to resolve such disputes, and assess their effectiveness in practice. This research employs a normative legal method using statutory, conceptual, and case approaches, with data derived from primary, secondary, and tertiary legal materials, supported by the analysis of 10 to 15 court decisions selected through purposive sampling, as well as literature study and in-depth interviews. The findings indicate that the resolution of breach of contract cases in online transactions still relies on general civil law principles, with certain adaptations to digital aspects such as electronic evidence and the involvement of marketplace platforms. However, in practice, there are variations in judicial considerations, particularly regarding evidentiary strength and the legal construction of the parties’ relationship, which suggests challenges in achieving consistency and legal certainty. This study contributes to the development of civil law in the digital era by providing a more contextual understanding of dispute resolution in online transactions and is expected to serve as a reference for legal practitioners, academics, and policymakers in formulating more adaptive and responsive legal frameworks. 

References

Ahmed, S. (2025). Enhancing Data Security and Transparency : The Role of Blockchain in Decentralized Systems. 1, 167–176.

Alshurideh, M. T. (2022). International Journal of Data and Network Science The effect of e-payment and online shopping on sales growth : Evidence from banking industry. 6, 1369–1380. https://doi.org/10.5267/j.ijdns.2022.5.014

Arifin, F., Astawa, I. G. P., Maarif, I., & Sulastri, D. (2025). Recognition of Customary Norms Within the Framework of Indonesian Legal Positivism. 7(1), 92–104. https://doi.org/10.15575/kh.v7i1.

Azam, H., Dulloo, M. I., Majeed, M. H., Phang, J., & Wan, H. (2023). Cybercrime Unmasked : Investigating Cases and Digital Evidence. 2(1), 1–31.

Bakare, S. S., Adeniyi, A. O., & Akpuokwe, C. U. (2024). Data Privacy Laws and Compliance: A Comparative Review of the EU GDPR and USA Regulations. 5(3), 528–543. https://doi.org/10.51594/csitrj.v5i3.859

Bertl, M. (2026). International Journal of Cognitive Computing in Engineering Transforming legal texts into computational logic : Enhancing next generation public sector automation through explainable AI decision support. International Journal of Cognitive Computing in Engineering, 7(1), 40–57. https://doi.org/10.1016/j.ijcce.2025.07.003

Buiten, M., Streel, A. De, & Peitz, M. (2023). The law and economics of AI liability ✩. Computer Law & Security Review, 48, 105794. https://doi.org/10.1016/j.clsr.2023.105794

Chimenti, G., Hagberg, J., & Araujo, L. (2025). Platforms , infrastructures and the Futures of market society. Journal of Business Research, 189(March 2023), 115167. https://doi.org/10.1016/j.jbusres.2024.115167

Husain, S., Ayoub, N. P., & Hassmann, M. (2024). Legal pluralism in contemporary societies : Dynamics of interaction between islamic law and secular civil law. 1(1), 1–17.

Kokorin, I. (2025). Computer Law & Security Review : The International Journal of Technology Law and Practice The decentralisation defence. Computer Law & Security Review: The International Journal of Technology Law and Practice, 57(May), 106148. https://doi.org/10.1016/j.clsr.2025.106148

Kumar, A., Yanamala, Y., & Suryadevara, S. (2023). Advances in Data Protection and Artificial Intelligence : Trends and Challenges. 01(01), 294–319.

Ledro, C., Nosella, A., & Dalla, I. (2023). Journal of Open Innovation : Technology , Market , and Complexity Integration of AI in CRM : Challenges and guidelines. Journal of Open Innovation: Technology, Market, and Complexity, 9(4), 100151. https://doi.org/10.1016/j.joitmc.2023.100151

Lee, D., Hess, D. J., & Heldeweg, M. A. (2022). Technology in Society Safety and privacy regulations for unmanned aerial vehicles : A multiple comparative analysis. Technology in Society, 71(July 2021), 102079. https://doi.org/10.1016/j.techsoc.2022.102079

Li, J. (2025). Children and Youth Services Review Reflection on data right protection for minors in the digital age. Children and Youth Services Review, 170(January), 108167. https://doi.org/10.1016/j.childyouth.2025.108167

Mahmoud, A., Masadeh, A., Khawaldeh, A. M., & Al-salamat, M. A. (2024). The Electronic Contract in Civil and Commercial Codes. 18(1), 1–14. https://doi.org/10.5281/zenodo.4766801

Miller, K. M., Lukic, K., & Skiera, B. (2026). International Journal of Research in Marketing The impact of the General Data Protection Regulation ( GDPR ) on online tracking. International Journal of Research in Marketing, 43(1), 48–70. https://doi.org/10.1016/j.ijresmar.2025.03.002

Mpora, E. B., & Katabaazi-bwengye, A. (2025). The effects of financial distress on financial performance : An empirical analysis of SMEs in Sheema , Buhweju , Rubirizi , and Bushenyi districts. 19(January), 17–27. https://doi.org/10.5897/AJBM2024.9587

Novelli, C., Casolari, F., Hacker, P., Spedicato, G., & Floridi, L. (2024). Computer Law & Security Review : The International Journal of Technology Law and Practice Generative AI in EU law : Liability , privacy , intellectual property , and cybersecurity. Computer Law & Security Review, 55(October), 106066. https://doi.org/10.1016/j.clsr.2024.106066

Osilama, A. (2025). An Assessment of the Effectiveness of the Federal Competition and Consumer Protection Commission ( FCCPC ) on Consumer Rights Protection in E- Commerce Transactions in Nigeria John Oluyinka Adedeji ( PhD ); &. 08(7), 35–49.

Pauwels, K., & Fagbola, L. (2025). Understanding retail media : Perspectives and implications for stakeholders. Journal of Retailing, 101(3), 315–330. https://doi.org/10.1016/j.jretai.2025.08.005

Rahman, J., Rahman, H., Islam, N., & Tanchangya, T. (2025). BenchCouncil Transactions on Benchmarks , Standards and Evaluations Regulatory landscape of blockchain assets : Analyzing the drivers of NFT and cryptocurrency regulation. BenchCouncil Transactions on Benchmarks, Standards and Evaluations, 5(1), 100214. https://doi.org/10.1016/j.tbench.2025.100214

Ramadhan, A. (2023). Settlement of Default Disputes in Murabahah Agreements Through Mediation in the Perspective of Islamic Bond Law ( Study of the Analysis of the Decision of the Banyumas Religious Court No . 1696 / Pdt . G / 2020 / PA . Bms .). 05, 72–81.

Rasool, K., Mahmood, H., Rauf, A., & Yee, Y. (2025). Social Sciences & Humanities Open Consumer rights and stealth marketing : A comparative socio-legal exploration across developed and emerging economies. Social Sciences & Humanities Open, 11(November 2024), 101643. https://doi.org/10.1016/j.ssaho.2025.101643

Santoso, E. (2022). Opportunities and Challenges: E-Commerce in Indonesia from a Legal Perspective. 2(3), 395–410.

Sugianto, F., Sukardi, E., & Michael, T. (2022). Comparison of legal consumer protection systems in e-commerce transactions to support digital. 12(1), 39–51.

Thanh, H., Fungwacharakorn, W., Myo, M., Goebel, R., Toni, F., Stathis, K., & Satoh, K. (2025). Computer Law & Security Review : The International Journal of Technology Law and Practice LLMs for legal reasoning : A unified framework and future perspectives. Computer Law & Security Review: The International Journal of Technology Law and Practice, 58(July), 106165. https://doi.org/10.1016/j.clsr.2025.106165

Downloads

Published

2026-06-20

How to Cite

Juridical Review of the Settlement of Breach of Contract Cases in Online Sale and Purchase Agreements Based on Civil Law in Indonesia. (2026). Perkara : Jurnal Ilmu Hukum Dan Politik, 4(2), 79-91. https://doi.org/10.51903/4rr5jr25