Analysis of the Service Quality of the Palembang City LRT Transportation Information System Using ITIL 4: Literature Study. Elkom: Jurnal Elektronika dan Komputer, [S. l.], v. 19, n. 1, p. 86–93, 2026. DOI: 10.51903/elkom.v19i1.3804. Disponível em: https://journal.stekom.ac.id/index.php/elkom/article/view/3804. Acesso em: 9 jul. 2026.