Implementation of Azure Cognitive Services in the Development of Thesis Information Services Chatbot
DOI:
https://doi.org/10.51903/pixel.v15i1.751Keywords:
Azure Cognitive Services, Chatbot, QnA Maker, ThesisAbstract
The Thesis is a compulsory subject that must be followed by undergraduate students to complete their study period. The Thesis is different from other courses related to the procedures in it. In the Informatics Engineering study program at Muhammadiyah University of Sukabumi, the dissemination of thesis information was spread through 5 different media, but this was not effective because it took a lot of time and made the work repeated. Therefore, to facilitate the dissemination of information, the researchers created a chatbot application that can answer questions about thesis information automatically without human supervision. To produce a smart chatbot, Microsoft Azure Cognitive Services QnA Maker service is used in its manufacture. The chatbots were tested using alpha and beta testing and concluded that making chatbot applications with Azure Cognitive Services QnA Maker made finding thesis information more accurate, effective, and efficient.
References
[2] B. S. Purwowiyoto, Candrajiwa Indonesia, Glosarium (Kamus Ringkas) 2021. Budhi Setianto Purwowiyoto, 2020.
[3] E. L. Amalia dan D. W. Wibowo, “Rancang Bangun Chatbot Untuk Meningkatkan Performa Bisnis,” J. Ilm. Teknol. Inf. Asia, vol. 13, no. 2, hal. 137, Okt 2019. DOI: 10.32815/jitika.v13i2.410
[4] R. Khan dan A. Das, Build Better Chatbots. 2018. DOI: 10.1007/978-1-4842-3111-1
[5] A. Suparno, “Chat Bot sebagai Implementasi Pemanfaatan Teknologi Artificial Intelligence dengan Channel Telegram,” J. Media Apl., vol. 12, no. 2, hal. 47–55, 2020. DOI: 10.33488/1.ma.2.1.275
[6] K. Tajane, S. Dave, P. Jahagirdar, A. Ghadge, dan A. Musale, “AI Based Chat-Bot Using Azure Cognitive Services,” in Proceedings - 2018 4th International Conference on Computing, Communication Control and Automation, ICCUBEA 2018, 2018, hal. 1–4. DOI: 10.1109/ICCUBEA.2018.8697737
[7] M. N. Alfareza, “Pembangunan Chatbot menggunakan Natural Language Processing di Jurusan Teknik Industri Universitas Islam Indonesia,” Universitas Islam Indonesia, 2020.
[8] J. R. C. Mamani, Y. J. R. Alamo, J. A. A. Aguirre, dan E. E. G. Toledo, “Cognitive services to improve user experience in searching for academic information based on chatbot,” in Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019, 2019, hal. 1–4. DOI: 10.1109/INTERCON.2019.8853572
[9] K. Shaikh, Developing Bots with QnA Maker Service, 1 ed. California: Apress Berkeley, 2018. DOI: 10.1007/978-1-4842-4185-1
[10] A. Suandi, F. N. Khasanah, dan E. Retnoningsih, “Pengujian Sistem Informasi E-commerce Usaha Gudang Cokelat Menggunakan Uji Alpha dan Beta,” Inf. Syst. Educ. Prof., vol. 2, no. 1, hal. 61–70, 2017.
[11] R. Pressman dan B. Maxim, Software Engineering: A Practitioner’s Approach, 9 ed. McGraw-Hill Education, 2019. DOI: 10.1049/ic:20040411
[12] Y. Sari, Logika Algoritma, Pseudocode, Flowchart, dan C++. Perahu Litera, 2017.
[13] P. L. L. Belluano, “Pengembangan Single Page Application Pada Sistem Informasi Akademik,” Ilk. J. Ilm., vol. 10, no. 1, hal. 38–43, 2018. DOI: 10.33096/ilkom.v10i1.204.38-43
[14] S. Deshmukh, D. Mane, dan A. Retawade, “Building a single page application web front-end for e-learning site,” Proc. 3rd Int. Conf. Comput. Methodol. Commun. ICCMC 2019, no. Iccmc, hal. 985–987, 2019. DOI: 10.1109/ICCMC.2019.8819703
[15] S. Hai-Jew, “Alpha Testing, Beta Testing, and Customized Testing,” in Designing Instruction For Open Sharing, 1 ed., Switzerland: Springer Cham, 2018, hal. 381–428. DOI: 10.1007/978-3-030-02713-1_9
2.png)
